DOWNLOAD HELP
Receiving and recovering your files
The finished store will deliver a private link after confirmed payment and provide a fair recovery process when technical problems occur.
Planned access
- A unique private link for each purchase
- Up to three download attempts within 48 hours
- Purchase recovery through the verified order email or customer account
- Replacement links from support after the order is checked
If something goes wrong
Do not repeatedly click a failing link. Keep the order number and contact support with the device, browser, and error shown. Defective or missing files will be corrected or replaced according to the digital-download policy.